Clothing Quality Is Getting Stronger&Nbsp; H&M Admitted That The Faded Clothes Were Not Submitted For Inspection

H&M black purchased by Ms. Sun, a citizen Halter tops After washing three pots of black water, H&M Company provided a quality report which was tested by its enterprise in the test center of the Indian production office, but the Beijing Administration for Industry and Commerce said it could not accept this report. clothing “ quality The "door" is becoming more and more intense, and more and more clothing brands are found to be unqualified by sampling inspection. Strict quality control has become an urgent problem to be solved.

● Events:

Brand top washes out three pots of black water

Ms. Sun, a citizen, recently bought a black long suspender at the H&M store in a shopping mall in Beijing. The price was 79.9 yuan. After returning home, Ms. Sun accidentally found that the newly bought clothes were faded when she washed them. "A basin of black water came out." Ms. Sun said that at first she thought the clothes might have some floating color, so she washed them again after drying them in the air, and finally a basin of black water came out again.

"How can the brand clothes fade so seriously? Do they contain any harmful chemicals?" After receiving Ms. Sun's complaint, our reporter and her colleagues cleaned the clothes for the third time, using cold water without adding any detergent. The reporter found that as soon as the clothes entered the water, the water began to become turbid. The originally colorless water was covered with a layer of light gray. With gentle hands, the color of the water became darker and darker, and the whole basin of water slowly diffused into grayish black.

Is clothing discoloration a case? Yesterday, the reporter searched online and found that there were not a few netizens who complained about the discoloration of H&M clothes. Media reports showed that H&M was on the list of clothes that failed to pass the spot check many times published by the General Administration of Quality Supervision, Shanghai, Guangzhou and other quality supervision departments.

The reporter learned that the country has a clear quality and safety standard for the clothing industry, which has clear content requirements for formaldehyde content, pH value, color fastness, odor, decomposable carcinogenic aromatic amine dyes, etc. Once the standard is exceeded, the product is unqualified.

● Response:

H&M acknowledges that it has not been tested by a third party

So, is H&M faded clothes a quality problem? Can consumers return or exchange goods?

The reporter visited several H&M stores in Beijing recently, and did not see whether the clothes were sold out or removed from the shelves. The staff said they did not know, "If the clothes are really faded after their inspection, it should be a quality problem", and they can return or replace them.

In this regard, H&M Public Relations Department also provided an official reply, saying that this garment has passed the quality inspection of the test center of H&M India Production Office. H&M China has reported this situation to the headquarters, and will strengthen quality control.

The reporter noticed that the production place of this garment was India. The relevant person from the Public Relations Department explained that H&M garments are generally tested in the factory or external laboratory in the production place. This garment is just tested in the factory. At the same time, she admitted that she did not pass the test of a domestic third-party testing agency.

H&M's email to reporters said: "Each garment of H&M must pass different tests before it can be sent to stores for sale (such as shrinkage, distortion, color fastness, idling and fuzzing ball tests). The product safety laws and regulations followed by H&M must be the most strictly regulated laws and regulations in the countries where H&M operates. "

When the reporter asked whether the clothes would be resubmitted for inspection by a domestic third-party inspection agency? Are the test results guaranteed to meet the national standards? People from the Public Relations Department said they were not sure. "Because this kind of clothes sells well, there are only more than 50 pieces left in the country, which are distributed in dozens of stores in China. They have not been found yet, and staff have been arranged to look for them." She said that due to the impact of transportation environment and other problems, she did not dare to say 100% that the results of third-party testing in China would meet national standards.

● Industry and commerce:

The manufacturer's test report is not recognized

Mr. Wang from the Testing Center of China Textile Industry Association said that the test report issued by the manufacturer met its own standards, but whether it met the relevant domestic standards was still uncertain.

The Consumer Protection Division of Beijing Administration for Industry and Commerce and Qiu Baochang of Beijing Huijia Law Firm also expressed the same view. Cao, Director of the Consumer Protection Division of Beijing Administration for Industry and Commerce, said that the manufacturer's own test report could not be used as the basis for product qualification, and only the test report issued by a qualified third-party testing agency in China could be judged. At the same time, he said that the three times of washing of black water had explained the problem, and consumers could report similar situations to the industry and commerce or the consumer association. The relevant departments would first ensure the interests of consumers and mediate between consumers and businesses. The industry and commerce department will also focus on the supervision of the brand according to the reports of consumers.

Qiu Baochang of Beijing Huijia Law Firm believes that once the clothes are found to have quality problems, consumers can request the manufacturer to return or replace the goods and claim for corresponding losses.

Although there is no final conclusion on whether it meets the national standards, H&M said that the after-sales service personnel have contacted the customer and will unconditionally return and replace the goods in full. At the same time, the customer can choose a free item of the same amount in the store as a gift for H&M to apologize to the customer. At present, the customer has accepted the handling suggestions.

● Industry:

A considerable number of enterprises do not submit for inspection

An industry expert told the reporter that the National Basic Safety Technical Specification for Textiles has clear restrictions on formaldehyde content, pH value, color fastness, odor, and decomposable carcinogenic aromatic amine dyes, which are divided into three categories: A, B, and C according to the degree of indicator requirements. Taking formaldehyde as an example, the formaldehyde content of Class A products, namely baby products, must be less than 20 mg/kg; For Class B products, i.e. products directly contacting human skin, the formaldehyde content must be less than 75 mg/kg; The formaldehyde content of Class C products, i.e. products not directly contacting human skin, must be less than 300 mg/kg.

"This standard is mandatory." Experts said that production units and distribution units must strictly implement it in the process of product production, processing and sales. However, domestic manufacturers are not strictly required to submit for inspection, but only take the method of sampling inspection, which gives some enterprises the opportunity to exploit loopholes. "It can be said that a considerable number of enterprises do not submit for inspection, or in order to reduce costs and select items for inspection, some of them do not do inspection."

The words of an industry expert were recognized by an industry person who was once engaged in the design of a brand of clothing. He said that some enterprises even sell as usual after failing the inspection. "The requirements of shopping malls are relatively strict, but some local stores (the stores run by the manufacturers on the roadside) are less supervised, and there are more problems."

● Suggestions:

The inspection report can be seen when buying clothes

The Beijing Consumer Association also analyzed the causes of product quality defects in an interview with the media, and believed that first, some enterprises, in order to reduce costs and save testing costs, only marked the fabric according to the data provided by the fabric supplier, and did not test the fabric before production, resulting in fiber content, color fastness, formaldehyde, pH value and other non conformance with national standards; The second is that the enterprise obtains the test report only to meet the requirements of the mall, and only tests several indicators, resulting in the illusion that the enterprise's products meet the national standards.

Mr. Zhang, from the first station of Beijing Garment Quality Supervision and Inspection, suggested that citizens should ask for the inspection report from the merchants if they have any doubts when purchasing brand clothing.

Experts said that formaldehyde, aromatic amine, pH value, color fastness, etc. will pose a potential health threat to the wearer, and poor color fastness will lead to the outflow of heavy metals. It is recommended that consumers wash clothes before wearing them, and consumers should also keep shopping vouchers to protect their legitimate rights and interests after quality problems occur.

Clothing brands have become popular in recent years

In June 2010, the Guangzhou Municipal Committee of Consumer Affairs and the Guangzhou Administration for Industry and Commerce released the results of the sampling inspection of children's goods, and found that more than 200% of the formaldehyde in the T-shirt clip of "Queen Baby BABY CREATIONS" exceeded the standard.

In July 2010, the Beijing Administration for Industry and Commerce announced that 65 kinds of clothing were found to be unqualified in the sampling inspection results of clothing. Among them, "Man Fuxin" and "Chuang Jinwei" clothing were found to have carcinogenic aromatic amine dyes and were ordered to withdraw from the market.

In April 2011, the Beijing Consumer Association announced the comparative test results of 57 kinds of casual pants in Beijing market, and 20 sample test items did not meet the requirements of national standards, accounting for 35% of the total samples. Among them, the measured value of a ZARA product containing wool is not consistent with the nominal value; The pH value of G2000 sample exceeds the standard; The two samples of "Golden Crocodile" and "Brien BRUIN" have high formaldehyde content; MEXX、 Nearly 30% of the samples such as Guanqi, ZARA and G2000 are easy to fade.

In August 2011, the Guangzhou Administration for Industry and Commerce conducted a comprehensive monitoring on the quality of leisure clothing in the circulation field of Guangzhou, which showed that the qualification rate of leisure clothing in Guangzhou was only 68.0%. Levi's, JESSIE, H&M, VERO MODA, PLAYBOY and many other well-known brands were found unqualified. The unqualified items mainly focus on pH value, color fastness, fiber content, seam slippage, etc.